Monthly Archives: January 2014

Social Business By Design – A Personal Summary (Chapter 18)

Chapter 18 – Maturity (The  Social Business Unit) 1. Introduction of new Social Business Unit (formal or informal unit) with the following purpose : facilitates social media adoption and use across the company by providing standards, best practices, lessons learned, … Continue reading

Posted in Social Computing | Leave a comment

Social Business By Design – A Personal Summary (Chapter 17)

Chapter 17 – Getting started with Social Business 1. Some key notes Clear and obvious motivation and incentives mkust align with the use of new tools to instill behaviour change and sustain a new model of engagement as habits are … Continue reading

Posted in Social Computing | Leave a comment

Social Business By Design – A Personal Summary (Chapter 16)

Chapter 16 – Building a Social Business Strategy (The Outputs) 1. Two Major sets of Social Business concepts were introduced in this book. 2. Concept 1 : The 10 Tenets of social business. 3. Concept 2 : Process of Business … Continue reading

Posted in Social Computing | Leave a comment